Shipping Information

ORDER PROCESSING:  Serafina is dedicated to fast service and will process your order within one business day. Orders are then shipped within 48 business hours pending availability and credit verification. Transit times do not include Saturday, Sunday, or holidays. Please note that orders placed with different billing and shipping details, as well as orders for international delivery, run the possibility of being delayed as we verify information pertaining to the order.

SHIPPING :  All orders are shipped requiring direct signature upon delivery. If you would like to release signature please contact us upon placing your order at info@shopserafina.com.  Should you request delivery without signature, you assume full liability for the package as soon as it is handed to the courier service. 

Once Serafina has delivered the merchandise ordered to the carrier, you, the customer and purchaser of merchandise, will assume responsibility for the merchandise. All import duties and taxes are the buyer's responsibility. Serafina is not responsible for any fees charged by customs. If you decide to refuse any deliveries from Serafina or the parcel is undeliverable for any reason, you are responsible for the original shipping charges to you, any duties, taxes, and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to Serafina. This amount will be subtracted from your merchandise return.  

SHIPPING METHOD: Serafina ships domestic orders with UPS, which offers ground service, 3 day, 2 day, and overnight delivery. Serafina ships orders to Canada and international destinations with United States Postal Service Express Mail. Where Express Mail is unavailable, the next best shipping method is used with applicable charges.

SHIPPING RATES
Serafina offers free ground shipping and handling UPS on all orders over $300 being delivered within the United States.
Serafina offers same day delivery within the Los Angeles County via local courier for a $40 fee if ordered by 2pm PST. Please call the store for this service. 
Orders shipping to a destination outside the United States will be charged shipping fees based on weight and location of delivery. 
We are pleased to answer any questions and provide quotes and options for shipping prior to orders being placed. Please call or email us at info@shopserafina.com.

 

Shipping within United States:
UPS Ground $300 USD + FREE
UPS Ground  $1 - $299 USD $20.00
UPS Overnight All Orders 1 - 15 lbs $40.00
Shipping to Canada:
USPS Express Mail $50.00
Shipping to all other locations:
USPS Express Mail $50.00
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